Shipping and Delivery

We offer delivery to all regions of Saudi Arabia. To most of the main cities we will deliver within 3-5 working days. If you need more details about the delivery times to other cities or remote areas, please contact us. For international shipping, please contact our Customer Service.

Tracking

We will send you a tracking number that you can use to track the order online. Upon request, we will provide a mobile number of the representative who will be in charge of delivering the order to you. In case of missing or damaged items: Although great care is taken while packing, damage does occur occasionally during transit. To help us claim the damage and speed up the reimbursement process we require that you perform the following steps: Sign on the delivery receipt stating delivery Please check the item in front of the courier by checking the contents of the package If the item has any damage whatsoever, please include the same note on the delivery comments and request an RTO (Return to Origin) within the first 7 days of delivery. Ejawda will not take responsibility for the damaged item(s) after this period. Always take photos of any damage Do not throw away any of the original inner or outer packaging Call customer service directly after discovering the problem. Please have your order number available so that we can assist you as quickly as possible

Prices

Below is the price breakdown for orders below that:

Weight (kg)	Price (SAR)
0 - 5	49
6 - 20	60
21 - 35	75
36 - 50	120
51 - 70	140
81 - 90	180
91 - 120	220

Cancelling the order

If you want to cancel your order, please contact customer service. However, items that have already been processed for shipping will be dealt with as a return. Please visit the “Return” page below for more information.